Privacy Policy

Introduction

Mina Hospice (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients, their families, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable laws and regulations. By using our services or visiting our website, you agree to the terms outlined in this policy.

1. Information We Collect
   We collect personal information that may include, but is not limited to:

• Contact information (such as name, address, phone number, and email)
• Medical history and health information, as needed for patient care
• Payment and billing information
• Any other information you provide to us voluntarily

2. How We Use Your Information
   We use your personal information for the following purposes:

• To provide hospice care and related services
• To communicate with you about appointments, treatment, and care options
• To process billing, payments, and insurance claims
• To improve our services and maintain the quality of care
• To comply with legal requirements and healthcare regulations

3. Information Sharing and Disclosure
   We do not sell, rent, or share personal information with third parties, except in the following circumstances:

• With healthcare providers and medical staff involved in your care
• With insurance companies and billing services for payment processing
• With legal authorities as required by law or to protect patient safety
• With trusted third-party service providers who assist us in delivering services, under strict confidentiality agreements

4. Data Security
   We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes maintaining physical, electronic, and administrative safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
   You have the right to:

• Access your personal information and request corrections if it is inaccurate
• Withdraw consent for certain uses of your information (subject to legal or contractual restrictions)
• Request additional information about how we collect, use, and disclose your information

6. Changes to This Policy
   We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and we encourage you to review it regularly.
7. Contact Us
   If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Mina Hospice
150 N Verde St Flagstaff
AZ 86001
Phone: +1 (602) 321 4301
Email: gerges.makar@gmail.com